I was very frustrated because everything I was putting on my face was irritating it, UNTIL I REPAIRED MY SKIN BARRIER. I have a feeling that a lot of the people that have had irritation from paulas products may have to look into the fact they have damaged their barrier, unless of course they haven't and they have sensitivities to certain ingredients ect. Because when you fix it you start to see the magic paulas skincare can do for you...My skin was always tight, dry and irritated, so I think I was getting confused and blaming certain products for irritating it further, yet it was the fact that my barrier was damaged.. Now it's repaired I can use every one of paulas products (except the oil reducing mask) without any irritation... I am now seeing all the benefits that this wonderful skincare line has to offer.. But I really must stress, Google Damaged skin barrier.. I had no idea what was going on and was very frustrated, I thought my skin type had turned to dry rosacea prone skin, because my cheeks were so parched and dry I thought they would crack and yet I still had blackheads and breakouts, I was so confused. Once I repaired my barrier, I purchased samples of the whole calm normal to oily skincare line and wow unbelievable.. Now I have ordered the kit.. I think the majority of people's issues stem from a damaged skin barrier and I cannot stress enough that if you don't repair it, you will never have ay success with any products.