SKIN RECOVERY Softening Cream Cleanser
Based on 446 reviews
This skin-softening cream cleanser gently removes makeup without stripping skin of essential moisture. Hydrating ingredients replenish skin to keep a dewy beautiful glow.

SKIN RECOVERY Softening Cream Cleanser

Based on 446 reviews
This skin-softening cream cleanser gently removes makeup without stripping skin of essential moisture. Hydrating ingredients replenish skin to keep a dewy beautiful glow.
  • Preserves skin’s moisture content
  • Cushions and softens skin
  • Creamy smooth formula glides over skin
  • Use as the first step in your AM/PM skincare routine
Skin Types:
Sensitive Skin, Dry Skin
Skin Redness
    237 ml
    473 ml
Why is it different?
SKIN RECOVERY Softening Cream Cleanser’s rich, luxuriously hydrating formula rinses easily with water. It works thoroughly, but gently, to comfort dry to very dry skin while visibly improving skin’s softness and suppleness.
What does it do?
Glides over skin, creating a soft emulsion that cleanses and removes makeup and impurities as it leaves skin feeling smoother, softer, and comfortable. It’s formulated to be gentle for sensitive skin, even skin prone to rosacea and eczema.
How to use
Wet face and apply a small amount of cleanser to your face and eye area with vigorous, yet gentle, circular motions. Rinse well. To remove heavy makeup, repeat or use with a clean, wet washcloth.
Show details

Phytotherapy Research, February 2014, issue 2, pages 159-66

Molecular Medicine Reports, November 2010, issue 6, pages 895–901

Journal of Drugs in Dermatology, September 2014, issue 9, pages 1021-5

Indian Journal of Dermatology, May-June 2016, issue 3, pages 279-287

Skin Research and Technology, February 2001, issue 1, pages 49–55

Product Ingredients

Water (Aqua), Hydrogenated Polydecene (texture-enhancing), Disodium Cocoamphodiacetate (cleansing), Glycine Soja Oil (soybean oil/antioxidant/emollient), C12-15 Alkyl Benzoate (emollient), Polysorbate 80 (texture-enhancing), Laureth-4 (texture-enhancing), Acrylates/C10-30 Alkyl Acrylate Crosspolymer (texture-enhancing), Cocamidopropyl Betaine (cleansing), Chamomilla Recutita Matricaria Flower Extract, Beta-Glucan (skin-soothing), Mineral Oil (Paraffinum Liquidum), PEG-7 Glyceryl Cocoate (texture-enhancing), Butylene Glycol (hydration), Disodium EDTA (stabiliser), Sodium Hydroxide (pH adjuster), Hexylene Glycol (preservative), Caprylyl Glycol (preservative), Ethylhexylglycerin (preservative), Phenoxyethanol (preservative), Chlorphenesin (preservative).

Ratings & Reviews

My go to skin cleanser


I have been using skin recovery moisturizing skin cleanser for years. leaves my skin feeling soft but very clean, doesn't try me out, even though I I have dry skin. I travel with it, would never never use the soap's in the hotel. I often have compliments on my skin.




Great everyday cleanser


Perfect cleanser now that I am 60 and unkindly surprised by my skin with occasional bouts of rosacea or eczema. For too long, I used cleansers for combination skin, believing the T zone to be irredeemably oily. Now that I use a moisturising cleanser (this one) and the matching antioxidant serum and moisturiser, my skin is much clearer, no longer shiny by mid-morning and my lips not so dry! I also use the best-selling Skin Perfecting liquid exfoliant which is astounding in its results. If symptoms persist, however, do see a doctor. The addition of antibiotics helped defeat the rosacea and I will continue to use the Skin Recovery range for general all-round care of my skin. Thank you, Paula!




Love It


I used to have such dry, tight skin but this makes my skin feel super clean yet hydrated.




My favourite PC cleanser!


I have normal-dry, acne prone skin and this is just perfect for me. I recently tried PC cleansing oil but much prefer this - I just love how this cleanser cleans your skin without leaving it feel dry or tight but yet it feels very clean afterwards.




Perfection for my dry skin!


I've used this soothing cleanser as long as Paula's been making it, and nothing else compares for my dry skin. Takes off all makeup completely, but gently, and leaves my skin soft and refreshed. No residue, no tightness, no dryness.


Cleveland, OH


Best cleanser for dry, sensitive skin


I have been using this fabulous cleanser for over 6 months now, and I would not change anything! I love that is available is 2 sizes, and is good value for money. My skin feels so nice and moisturised after cleansing with this product.


Waikato, New Zealand


I love this product


I can't imagine I'll ever try another cleanser now that I've found this product. For a long time, I didn't even use cleanser. I grew up in the early 2000s with Clearasil and similar cleansers that stripped everything from my skin and left it super sensitive, tight and dry. They never did anything for my pimples as a teenager and, now that I'm older, have given up on make-up and am more prone to dermatitis than pimples, I saw no reason to unleash their harshness on my sensitive skin. A bit of warm water was all I used for years. But when, in the lead-up to my wedding, I invested in my first Paula's products and got a sample of this cleanser, I was converted. It's hardly drying at all. In fact, all I need to do to rebalance my skin perfectly after use is to apply my toner while my skin is still dewy from the shower. My husband now uses it too and it doesn't cause any irritation to his very sensitive, dry, pimple- and rosacea-prone skin. I love that it comes in an extra-large value pack, especially because I now like using it on my neck and chest, too. I would, and do, recommend this product to anyone. The only downside is that it's not very effective at removing makeup. Makeup wearers might like a stronger formula, but if you have sensitive skin I recommend wiping make-up off with a tissue or sponge dipped in moisturiser before cleansing (did you know that a simple moisturiser like Sorbaline removes makeup better than most make-up removers?)

Doctor D

Melbourne, Victoria


Gentle cleanser


This cleanser never leaves my skin feeling stripped, just clean and soft. I do have to use eye makeup remover but that's to be expected with some tough mascara. I have combo skin and have used this for years, the best cleanser!




A basic, but effective standby


This is one of the cleansers that I like to have on hand while I'm trying new products in case something sensitizes my skin. This doesn't leave my skin feeling tight and itchy like all gel cleansers do. It doesn't feel greasy in my oily areas either, I just use less layers of hydrating and moisturizing products there.


Denver, CO


My HG cleanser for umpteen years


This is the cleanser I have used for my uber-sensitive rosacea skin for most of the last 15 years. Many other cleansers turn me red or feel stripping/drying. This cleanser leaves my skin calm and clean. I love it and will never use anything else unless it is discontinued or reformulated to include something I'm sensitive to.





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